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#employeebenefits #acquisition #merger #healthbenefits

Refresh Patient Promotion

Our client needed support to complete their acquisition and integrate it into their expanded offering to plan sponsors. Timing was tight. They needed a partner with deep knowledge of the employer benefit ecosystem to move quickly and skillfully.

QUESTION

Braid legacy & acquired

blending two similar but distinct products required precision. How was the combined offering better for employees and family members? Patients and caregivers? Would a new design and messages be disruptive? How could we ease existing users through the transition?

PROJECT

Rebuild media library

Our team jumped into a rapid discovery phase of stakeholder listening and data mining. With a clear portrait of existing users, we mapped out copy and design.

RESULT

Cohesive campaigns

Our client has a multimedia library of emotional campaigns, marketing the best features of both the legacy and acquired products. All media was built with the on-the-ground requirements of the business.